Fully Managed IT Support
We offer complete Managed IT Support services to Local Companies who are seeking a highly trusted IT Services Company. Our qualified technicians will help solve all your technical needs. You’ll be able to run your business more efficiently.
As your Managed IT support provider, we care about the creation, monitoring, administration, and support of your company’s network and use of technology.
Contracting your Managed IT Support to us will allow you to focus on the core activity of your business.
Our Managed IT Support will focus on eradicating day to day technical problems and make the use and availability of technology a real strength for your business.
Do you face these problems?
- Computers always seem to be running slow.
- Employees have problems accessing files or printing documents when they need it most.
- Your PC has issues, but your current support has not been able to resolve.
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You feel that you pay more than you receive.
- The response times of your Support provider are slow, and communication is poor.
- You’re tired of paying for support and getting a mediocre service.
The Benefits of Fully Managed IT Support
- IT Service Desk
- Dedicated Service Delivery Manager
- Best support line speaking in English
- Desk Analysts for the best IT Service
- Good management reports for total transparency
- Intelligent controlling network monitoring of public and private clouds
- Device monitoring and 24/7 server
- Per day backup checks
- Management for software patches
- Management for Anti-Virus
- Supplier liaison and third-party software management
- Optional backup and restore integrity testing
Our Managed IT Support Service
- Proactive monitoring and IT network support
- Network and Server hardware provision
- Network routing and switches
- Broadband provision
- Data backup for your business continuity
- Security (hardware and software)
- Completely Managed Anti-virus
- Client devices and workstations
- Cloud solutions
- Asset management and compliance
- Project planning and Ongoing IT consultancy
- Patch management
- Up to date asset inventory
- Remote support for Remote connection on each device
What does service include?
- Support for Windows, Linux and Mac operating systems
- Support to printers and scanners
- PC-Internet connection support
- Office Support application support
- Inventory of computers and equipment
- Equipment evaluation and status reports
- Advice and consultancy
- Monthly visits for equipment maintenance and cleaning (Subject to package)
We Make Your Business Grow
We will entirely try to make your business grow. Our solutions will help you focus on making money and expanding your business – Our best technician will solve your technical problems.
We Care About Your Business
Do not put your company at risk by not securing your critical business data. Our backup and traffic recovery solutions will give your company a bulletproof vest to protect against any eventuality.
Certified Professionals
When you work with us, you can trust that your technology is in the hands of highly qualified experts. We have the necessary experience to keep your technology in top shape!
Long Term Relationship
As your trusted technology advisor, we will build a relationship with you and guide you to use technology strategically to realise your business objectives.
Our Services for Networks and Servers
Mail, Hosting and Cloud
- Complete web server, domain and mail solutions.
- Managed Service.
- Redundant DNS and automatic daily backups.
- Professional mail from Google (G Suite) or Microsoft 365
- Migration of servers.
- Check our hosting packages.
Computer Equipment
- Configuration and tuning of all PC are in your office.
- We evaluate your hardware needs, and we propose the renewal or acquisition of new equipment.
- The configuration of peripherals and software.
- We have access to major distributors to offer you the best price.
- Control of use and privacy policies in the equipment.
Technical Support
- The technical assistance of hardware and software.
- Support and maintenance contracts.
- Exclusive dedication to your project.
- In person and remote support
- Outsource the complete management of your IT services.
- We configure and manage your network infrastructure.
- Installation and configuration of UPS and Backups.
- A configuration of the internet connection, routers, and firewalls.
- Windows, Linux, and Mac systems.
- Ask about our maintenance contracts and bag hours.
- Recovery of data from disks, pen drives, memory cards, smartphones, and tablets
We have a proven process to help you drive your business, and we are with you every step of the way. Anika Tech Support offer a unique approach to ensure that your network is stable, secure and reliable.
If you want to get a Managed IT Support services call us or email us and a member of our team will help you as quickly as possible.